Glowing’s powerful API can be integrated to work seamlessly with your existing systems. Imagine the impact on your service and business if you could send attention-grabbing text messages at key points throughout the customer journey. But if you do not have a developer on site or want to devote the time to integrate, our expert custom development team is here to help with a variety of projects including:

Workflow & Data Synchronization

Core Systems Integration

We can integrate into mission critical systems, such as PMS, SO, CRS, F&B, CRM and others, to streamline data flows and automate workflow.

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Application-to-Glowing Sync

Given that your custom software offers a way to communicate with ours, directly or through an enterprise service bus, we can develop a sync between them. This way, anytime a record is created or an event is triggered within your system, we’ll reflect the change in ours.

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Automated Contact Upload

Through an FTP service, you can have your data in a CSV file format automatically uploaded onto our system.

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Reporting & Queries

Message Log Export

Automatically export message logs push or via FTP services through bidirectional integrations.

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Custom Data Query

We can generate a recurring custom reports with the specific metrics you need.

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Advanced Solutions

Custom Messaging Portal

We can build a web portal for custom or specialized messaging needs. Includes user login and a messaging page powered by Glowing’s API.

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Custom Messaging Logic

Glowing Engagement Cloud™ can automatically initiate and send engagement messages throughout the customer journey based on triggered events.

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Glowing Customer Engagement Cloud

Designed for engagement, built for scale, easy to use and quick to get started.

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Glowing Customer Engagement Cloud

Designed for engagement, built for any scale, easy to use and quick to get started.

Request a Demo