GLOWING CUSTOMER ENGAGEMENT CLOUD

All-in-One Dashboard Experience Ensures Fluid Conversations

Centralized Dashboard Delivers Better Customer Experience

Optimize team collaborations and deliver exceptional customer experience through Glowing’s centralized real-time dashboard, where customer data from different touchpoints, organizational performance and engagement insights can be accessed. With simple design and layout, our dashboard is intuitive and easy to use.

Unified View of Customer Engagement

Integrated Customer Data & Insights

View cross channel data that enables customer experience teams to gain a unified view of each customer throughout their journey.

Optimized Team Collaboration

Access to a centralized dashboard improves team collaboration, which impacts quality of customer interaction and service.

Cross-Platform Capabilities

Glowing’s cross-platform dashboard  keeps all your messages on different messaging channels under one roof.

Centralized Inbound Service Requests

Manage engagement in one location and split service delivery or issue resolution activities across your team through routing or escalation.

Glowing - Customer Engagement Software

Glowing Customer Engagement Cloud

Designed for engagement, built for any scale, easy to use and quick to get started.