API & Integration

Optimize Processes to Improve Team Productivity & Customer Experiences

Enabling brands to align business processes and integrate existing systems, applications and databases to enhance functionality and optimize the value of Glowing Customer Engagement Cloud. Our integration offerings enable your brand to powerfully automate messaging and sync with your contact management, reservation system, property management system and more. Through standard and custom APIs linking to third-party applications, we enable our clients to streamline business processes and deliver better customer experiences.

Seamless Integrations with Glowing

Pre-Built API integrations

Customize profile fields so you can map the most relevant contact attributes.

Connection with Third Party Systems

Integrate with other applications, such as HotSOS to trigger service ticket creation.

Targeted Engagement

Define dynamic segments of groups or customers based on contact attributes and tags.

Glowing Customer Engagement Cloud

Designed for engagement, built for any scale, easy to use and quick to get started.