Omni-Channel Customer Experience

Omni-Channel Messaging as a Catalyst for Transforming Customer Experiences

Glowing Engagement Cloud connects the dots to create a fluid customer experiences by leveraging technology, messaging channels and consumer preferences. We help brands get creative in creating more personal, memorable customer engagement, improving relationships and brand perception. Whether it’s email, phone call, SMS or text messaging via WhatsApp. Facebook Messenger, Skype, LINE, WeChat or Telegram, omni-channel messaging is the entry point to creating more meaningful interactions with your customers.

Deliver Customer Service with Ease

Texting, SMS or MMS

Send messages through a wireless network coverage or cellular data.

Messaging Apps

Engage with your consumer through messaging apps, such as WhatsApp, Messenger, LINE and WeChat.


Communicate with customers through email.

Web Chat

Provide information and deliver customer service via web chat.

Customer Praises for Glowing’s Clients

Read More Testimonials

★ ★ ★ ★ ★

” Concierge just a text away from anything we needed. “

Hill1000, TripAdvisor

★ ★ ★ ★ ★

” Anything you want, you can just text them through messenger. “

Kendralp2018, TripAdvisor

★ ★ ★ ★ ★

” All we had to do was message them and they got back to us in minutes. “

Keith H., TripAdvisor

★ ★ ★ ★ ★

” Anything you want is only a text away and our butler Jorge, was a magic genie. “

856bettyd, TripAdvisor

Glowing Customer Engagement Cloud

Designed for engagement, built for any scale, easy to use and quick to get started.