Power Your Guests Engagement Strategy with In-the-Moment Mobile Messaging

Glowing Guest Engagement Cloud’s omni-channel guest messaging solution helps hotels and hoteliers create brand-differentiated guest experiences by leveraging data and two-way messaging technology to increase hotel guest engagement, improve guest satisfaction, drive guest loyalty and generate more positive reviews.

Glowing Guest Engagement Cloud
Core Features

Manage multiple conversations in one dashboard

We make it easier for hotels & hoteliers to engage with guests and collaborate with
team members.

  • Cloud-Based

  • Omni-Channel & Multi-Platform

  • Broadcast Messaging

  • Language Translation

  • Internal Staff Messaging

  • Automation & Chatbots

  • API  Integration

  • Security & Compliance

  • Global Guest Profile

  • Butler Routing

  • All-in-One Dashboard

  • Reporting & Analytics

Deliver Service to Your Guests Whenever, Wherever They Are

Manage multiple conversations in one dashboard
We make it easier for hotels & hoteliers to engage with guests and collaborate with team members.

  • Manage multiple conversations at once

  • Deliver guest service

  • Improve team collaboration

  • Increase operational efficiencies

Integration with Your PMS,
Reservation & Ticketing Systems

Glowing Guest Engagement Cloud integrates with property management  and ticketing systems, as well as  service optimization tools, allowing your brand to leverage existing data to increase guest engagement and overall operational efficiencies.

Opera | Infor | HotSOS | KnowCross

Increase Guest Satisfaction and Encourage Five-Star Reviews

Online reviews are the first impression that prospective guests have with your brand. Glowing can help you craft better guest experiences with in-the-moment mobile messaging, which generates more positive reviews:

  • Deliver in-the-moment guest engagement

  • Encourage feedback

  • Send survey

Glowing Customer Engagement Cloud

Designed for engagement, built for any scale, easy to use and quick to get started.