Can a GenAI Messaging Platform Help with Hotel Employee Training?
For hotel general managers, ensuring that your staff are well-trained and up to date on
The Role of Communication in the Hospitality Industry’s COVID Recovery
One key industry that was severely affected by the COVID-19 pandemic was hospitality. Strategies used
Digital Daily Health Checks – Improved Workplace Health and Safety
As the business world prepares to emerge from the devastation of the coronavirus, we find
The New Normal in Hospitality During and After COVID-19
The effect of the novel coronavirus pandemic has been swift and far-reaching. Perhaps the
COVID-19: Coronavirus and Customer Communication
How To Address The Growing Communication Crisis During COVID-19 As the business world
Powerful Customer Experience Stats for 2020
With 9 out 10 companies competing on providing exceptional customer experience, it has become
Top 5 Strategies to Improve Your Customer Experience
With shrinking human attention and competitive market, what can your brand do to increase
Omni-Channel Customer Engagement
How do you engage with customers who prefer different channels for communication, such as